Delivery Terms

Betta Burn Delivery Policy

  1. Delivery is considered as closest point to delivery address which is accessible by truck.
  2. All firewood is delivered on tipping trucks and is tipped from the truck.
  3. Whilst all efforts are made to deliver firewood to the desired location this will be at the sole discretion of the delivery driver.
  4. Delivery timeframes are usually 1 – 5 Business days.
  5. A confirmation of order will be made within 2 Business days.
  6. Should Betta Burn Firewood not be able to fulfil the order for any reason we will contact the customer within 2 business days to make alternative arrangements.

View our Cancellation Terms.

If you have any questions about deliveries or cancellations, please contact us.